Privacy policy

Last updated: 1st July 2025

Hatton Homme (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, www.hattonhomme.com (“Site”), or make a purchase from us.

1. What Information We Collect

Information you provide:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party providers)

Information we automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages visited and time spent

  • Referral URL

We use cookies and similar technologies to collect this information. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send updates or marketing (if you opt-in)

  • Improve and personalise your shopping experience

  • Detect and prevent fraud

  • Comply with legal obligations

3. Sharing Your Information

We only share your information with:

  • Service providers (e.g. Shopify, payment processors, couriers)

  • Marketing tools (e.g. Meta Pixel, Google Analytics)

  • Legal authorities if required by law

We do not sell your personal information.

4. Marketing Communications

If you opt-in to receive marketing emails, we may send you product updates, promotions, and news. You can unsubscribe at any time by clicking the link at the bottom of our emails or contacting us directly.

5. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to or restrict certain uses of your data

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact us using the details below.

6. Data Retention

We keep your personal data only as long as necessary for the purposes stated in this policy — typically up to 6 years for tax and accounting purposes unless a longer retention period is required by law.

7. International Transfers

Your data may be transferred outside the UK (e.g. to Shopify’s servers). In such cases, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data.

8. Contact Us

For any questions about this Privacy Policy or your data:

Hatton Homme
Email: info@hattonhomme.com
Website: www.hattonhomme.com